Summary
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Introduction
This Privacy Policy describes how Atithi (“we”, “our”, or “us”) collects, uses, and safeguards your information when you use our website, applications, and visitor management services (collectively, the “Services”). By using our Services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect the following categories of information:
- Provided by you: name, email address, phone number, organization details, messages or queries submitted via forms.
- Visitor management data: check-in/check-out times, host details, purpose of visit, identification details if provided by you or your organization’s policy.
- Automatically collected: device and log data (IP address, browser type, pages viewed, timestamps), and cookie identifiers to improve site performance and security.
- From third parties: integrations authorized by you or your organization (e.g., access control systems, directory services), in accordance with their policies.
How We Use Information
- Provide, operate, and improve the Services.
- Facilitate visitor registration, access control, notifications, and analytics.
- Respond to inquiries and provide customer support.
- Enhance security, prevent fraud or abuse, and ensure compliance.
- Send service-related communications; marketing communications are sent with applicable consent and include opt-out options.
Legal Basis / Consent
We rely on one or more of the following: performance of a contract, legitimate interests (such as service improvement and security), compliance with legal obligations, and your consent where required (e.g., certain analytics or marketing). You may withdraw consent at any time where consent is the basis.
Data Retention
We retain information for as long as necessary to provide the Services and for legitimate business or legal purposes. Retention periods may vary by data type, contractual requirements, and applicable law.
Security
We implement administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure; however, we continually improve our practices to help safeguard your data.
Your Rights
Subject to applicable laws, you may have rights to access, correct, update, or delete your information; object to or restrict processing; and receive a copy of your data (portability). To exercise these rights, please contact us using the details below. We may need to verify your identity before responding.
Third-Party Services
Our Services may link to or integrate with third-party sites and services that we do not control. Their privacy practices are governed by their own policies. We recommend reviewing those policies before using such services.
Children’s Privacy
Our Services are not directed to children under the age of 13 (or as defined by local law), and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be highlighted by updating the “Last updated” date and, where required, providing additional notice.
Contact Us
If you have questions or requests about this Privacy Policy, please contact:
- Email: sales@atithi.org
- Location: Mumbai, MH IN